Director of Auto Appraisals

Job Title: Director of Auto Appraisals

Company: Snapsheet

Job Location: Remote

Job Type: Full-time

About Snapsheet: Snapsheet exists to simplify claims. We leverage our expertise in virtual estimating and innovative claims management technology, transforming the end-to-end claims process - delivering faster, modern experiences for claims organizations of all sizes.

About the Role: As the Director of Auto Appraisals, you will lead the day-to-day operations and success of our Supplements team, driving both short- and long-term strategies to support business growth. You will play a key role in managing vendor partnerships, collaborating with Account Management to develop strategies and products, and working with Learning & Development to define training needs for new workflows and vehicle type cross-training. A strong leader in performance management and coaching, you will focus on optimizing efficiency and quality while leveraging data-driven insights to measure success and drive continuous improvement across the organization.

You will be responsible for:

• Manage the success of the Supplements team, ultimately driving individual and organizational success
• Recommend new workforce models and strategies that allow us to reduce costs associated with handling virtual supplements
• Build, implement, and manage both manual and automated workflows to increase operational efficiency 
• Use data to articulate current and future planning and report on successes and opportunities
• Apply knowledge of industry best practices to build out programming that will improve quality in the claims handling for the supplements team as well as services such as repair management and field appraisals
• Coach and mentor estimating managers, encouraging collaboration and elevating overall department performance 

Requirements for a Director of Auto Appraisals:

• Minimum of 8 years of Supplements or repair experience with at least 4 years of management experience
• Proven track record of leading high-performing teams
• Extensive knowledge of insurance principles and how they apply to appraisal decisions
• Thorough understanding of vehicle repair, parts costs, supplements classification, and fraud detection practices
• Ability to work in a fast-paced, production-based, and results-driven environment
• Desire to thrive in a remote environment ripe with opportunity to advance
• Data driven - ability to use data to identify problems and potential solutions and consistently report back

We’re Built to Grow With You – And That Starts With How We Support You

At Snapsheet, we know that growth doesn’t happen in a vacuum—it’s fueled by the right support at the right time. That’s why we’ve built a benefits experience designed to grow with you, wherever life takes you.

Comprehensive Benefits for Every Stage of Life:

• Choose from 3 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan.
• Offer two dental plans and one vision plan to keep you and your family healthy.
• Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance.
• Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance.
• 401(k) with a 4% company match—because your future is worth investing in.
• Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being.

Perks That Make Growing Here Even Better:

• Flexible PTO and 7.5 company-observed holidays to recharge on your terms.
• In-person connection points throughout the year including our annual Summit and Roadshows.
• Snapsheet SWAG and surprise mailers to keep the spirit alive.
• Endless opportunity to shape your path—career growth, learning, and real impact are all within reach.
• Health and wellness campaigns that evolve with you year over year.

For this position, the base salary range is $130,000 - $160,000 (Bonus + LTI Eligible). While this range serves as a guideline, your actual compensation will reflect your unique experience, skill set, and location.

At Snapsheet, we believe growth should be rewarded—our compensation and benefits are built to evolve with you as your career does.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Snapsheet, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. 

Snapsheet is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need assistance or accommodations, please let us know by emailing [email protected]. 

Snapsheet is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. 

#LI-Remote

Snapsheet is an equal opportunity employer.